Supertub

The Supertub can be installed indoors or outdoors in a sheltered area, in a location with access to a standard 240V wall outlet.

If installing indoors, check that the flooring in the area is waterproof or water-resistant. If installing outdoors, such as on a deck or a balcony, be sure to confirm that the structure can support the weight, as water-filled tubs can be heavy.

The Supertub is designed to be set up by one person in as little as 15 minutes. Setup is simple and requires no special tools, and we provide comprehensive step-by-step video instructions to guide you through the setup process.

For a limited time, we're also offering our Singapore customers a white-glove setup service, where a member of our team will come down to help you set up your Supertub and give you tips on usage and maintenance. You may book this service at no extra cost after you make your purchase.

Once you’ve purchased your Supertub, you'll receive an email with the subject line "We've got your order!" Scroll down to the section titled "Booking a setup appointment" to find a calendar link where you can book your appointment.

The Supertub measures 52x28x24" (132x71x61cm) and can comfortably accommodate users up to 6'3" (190cm) tall and 198lbs (90kg) in weight.

We recommend that you change the water in your Supertub every month or so.

The Supertub has a built-in filtration and sanitization system to keep the water clean. It comes with a 20-micron filter that removes ultra-fine sand, sediment and dirt, as well as an ozone generator to eliminate pollutants, microbes and mold. The Permafrost™ chiller is also designed to be kept on 24/7, which prevents the water from stagnating and keeps it fresh and clean.

We recommend starting at a higher temperature (e.g. 50°F (10°C)), and gradually lowering the temperature over several sessions as your body gets used to the cold.

The water should feel uncomfortably but not painfully cold in each session. We also recommend starting with less frequent sessions (e.g. 2-4 times a week) and gradually increasing session frequency as you become more comfortable with the routine.

Finally, we recommend starting with shorter sessions (e.g. 1-2 minutes) and increasing to up to 5 minutes as you become comfortable.

While using the Supertub, pay attention to how your body is responding to each session, and make sure you are using the right temperature settings and session durations for you. If you feel any unexpected pain or discomfort during a session, stop use immediately and consult your physician.

As a safety feature, the Supertub is programmed not to operate in ambient temperatures below 32°F (0°C) or above 113°F (45°C). At these temperatures, water flow from the tub to the chiller will not turn on even if the "Switch" icon is pressed.

Ambient temperatures above 113°F (45°C) may damage the Supertub's internal components, so in very hot weather we recommend moving your Supertub to a sheltered area where the ambient temperature is lower than 113°F (45°C) and where it is out of direct sunlight.

In ambient temperatures below 32°F (0°C), water may freeze within the tub and chiller and cause damage to the internal components; so we recommend moving your Supertub indoors where the ambient temperature is above 32°F (0°C), or emptying the tub and chiller and making sure they are completely dry.

The Supertub is powerful enough to chill water down to 37°F (3°C) or heat it up to 104°F (42°C). Thus, while most of our customers use the Supertub as a cold plunge, it can also be used as a hot tub.

Each Supertub order comes in two kits: the Supertub Kit, and the Permafrost Chiller™ Kit

The Supertub ships from our warehouses in Singapore and the United States.

The Supertub is only available in and ships to Singapore and the United States.

Singapore: 1 to 3 business days

We ship free in Singapore

We process the orders every business day to be shipped out next business day. This will typically take 1 to 2 business days for your order to be shipped out from your day of order. You will receive an email confirming your purchase, and once the shipment has been picked up, you will receive a tracking number.

We are powered by checkout.com. We accept Visa and Mastercard credit and debit cards.

We offer alternative payment methods such as GrabPay or Shopback at the checkout page for orders in Singapore.

You may hover over the country selector on the top right of this page to see the available domains. We accept the local currency of the available domains in the list.

Note that not all products are available on all the domains.

Yes, every Supertub purchase is protected by a 30-day risk-free guarantee with free returns. Be sure to retain the crate that the chiller shipped in to facilitate return shipment, and make sure that all major components are clean, dry, and undamaged before packing them for return, to ensure that you receive a full refund.

If you wish to return your Supertub, simply email support@hydragun.com or use the live chat on our website to speak to any of our customer care representatives.

We do not have a physical store. However, we do have a 30 days love it or return it guarantee for those who wish to try the Supertub experience for themselves.